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FAQs

Here are some of the most commonly asked questions about our Gold Coast first aid courses.

Language, Literacy & Numeracy (LLN) requirements

Participants will need appropriate LLN skills:

  • Follow written, verbal and visual instructions;
  • Read and interpret a range of signs and symbols;
  • Read and interpret written information;
  • Make basic mathematical calculations to carry out everyday activities;
  • Keep accurate written records.

Entry requirements

Unless otherwise specified, there are no prerequisites for our courses, participants should have sufficient English language and visual interpretation skills to successfully complete the CPR course.

To complete the eLearning component, participants will require access to a computer or tablet with access to the internet.

As part of our First Aid courses, participants will also be required to complete practical training and evaluations, which will come in the form of a two-minute CPR demonstration on a manikin. Please let us know if you have limited mobility or a current injury before booking.

Here are some of the most commonly asked
questions about our Gold Coast first aid courses

RTO is an abbreviation for Registered Training Organisation. As a recognised RTO provider (No. 31549), we follow the curriculum established by the relevant body. All course applications and certifications are issued by a third-party governing body.

Yes, we do. We welcome group bookings from clubs, associations, businesses and organisations, as well as families and groups of friends.

14 years old for all classes and courses.

You'll need to do that through the website portal for each governing body. We provide links on the appropriate course pages.

Yes, we'll send you a friendly email reminder at the time, so you don't forget.

We offer a money-back satisfaction guarantee on all our courses. If you're not satisfied with the training or qualification, we will refund your tuition in full within 7 days.

A USI is a Unique Student Identifier. It also gives you an online record of your VET training undertaken in Australia. If you're at university, TAFE or doing other nationally recognised training, you need a USI. Without one, or your qualification or statement of attainment.

For us to provide you with a Certificate of Completion we will need your USI number.

If you need any help with your USI number, follow this link usi.gov.au for further information.

We are now running short 4-hour First Aid courses with the theory section being completed online prior to the practical. Please book in with us first so we can issue a booking confirmation with the online theory. The online theory takes around 3 hours to complete and can be stopped and started as many times as you like. There is no need to do online theory for CPR as that is all done on the day.

Alternatively, click the button below to begin.

Online Theory

Learn CPR and First Aid and you could save a life

Contact our friendly staff today for more information on our private group sessions or the courses we offer!

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